Troubleshooting & FAQHow-to

My TV display won’t connect

Fixes when a paired TV or browser display goes blank or offline.

A display that won’t connect or shows offline is almost always a network or pairing hiccup. Try these in order.

•Check the internet — both your device and the TV/browser need a connection. Confirm the TV is actually online.
•Re-pair with a fresh code — if the pairing code expired, reopen the TV app for a new one and pair again (how to pair).
•Reopen the display — a browser tab or TV app that’s been idle can drop; reopening reconnects and remembers its assignment.
•Fall back to a browser — if the TV app is stubborn, open the web HUD on a laptop plugged into the TV instead.

Offline is expected after a short idle — it clears as soon as the display checks back in. See Manage multiple displays.

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